Email Notifications in Online Backup
Before you begin
This guide will show you how to adjust email notifications for Online Backup and check what email address will receive the notifications.
Please note:
A user with the role Company administrator will receive notifications for every entity in the account.
A user without the Company administrator role will only receive notifications for machines registered by its own user. Notifications will be sent to the email address attached to the user profile.
How to change
The email address in a user profile
Sign in to the backup console as a company administrator through the Partner Portal using the SSO button or login with credentials to the following link https://backup.cld.services/login.
Click Manage account.
Go in My Company tab
Choose the user you want to change the email address to receive notifications. Unless the user has the Company Administrator role, the notifications sent to its associated email address will only about devices registered to its own user.
Click General Information tab and check the email address assigned to the account. This is where the notification will be sent.
You can change the email address by clicking on the blue pencil to Edit.
Delete the current address and write the new one in the Email field and click Done
A warning will appear asking for confirmation of the change.
Once you have confirmed, a message will be sent to the new email address. Go to the email and click Change email.
A new browser window will appear with a message stating the change was performed and requesting you to log in again.
The notifications in a user profile
Choose the user you want to change the notification settings.
In the Settings category, click on the blue pencil to edit.
Edit the notifications settings to your needs. For more details on each notification type, read the Acronis documentation.
If you have any question, please browse our other FAQs, or contact us directly.