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Voice over IP (VoIP) | Cloud PBX

Getting Started 5
  • 911 Emergency Services
  • Making a phone call
  • Plugging in your deskphone
  • Receiving a phone call
  • Setting up your personal voicemail box
Basic Functionality 5
  • Call Screening/Blocking Phone Numbers
  • Caller ID blocking
  • Making a conference call
  • Putting a call on hold
  • Transferring a phone call
Advanced Features 6
  • Directed call pickup
  • Group call pickup
  • Group paging
  • How to use outgoing faxing with VoIP
  • Intercom call / Voice call
View all 6
Self-care Interface 9
  • Generate call records
  • How to set Music on Hold
  • Installing the Mobyx softphone app on your cellphone
  • Logging on to the online portal
  • Make and receive calls via a web browser
View all 9
Security Features 2
  • Location based security
  • Outbound international call blocking
IPPaaS 1
  • Sherweb care protection plan
Third Party Integrations 1
  • Configuring MicroSip
Other 10
  • Call Parking
  • Caller ID with Samsung Phones (Hiya or SMART)
  • Create orders using the Cloud PBX Wizard
  • Domestic and international calling using Cloud PBX
  • How to deal with call quality issues
View all 10
Managed Team Voice 3
  • Managed Teams Voice: Onboarding guide
  • Managed Teams Voice: Scope of Support
  • Managed Teams Voice: Billing
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