Helpdesk

Acronis Online Backup 29

• 1. How to add a Microsoft 365 organization with the Cloud Agent
• 2. Backing up Exchange Online Mailboxes
• 3. Recovering entire Microsoft 365 mailboxes
• 4. Recovering Microsoft 365 mailbox items
• 5. Backing up OneDrive files

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Bitdefender antivirus 6

• Bitdefender – How can I see my license usage?
• Bitdefender – How can I set up alerts for malware outbreaks?
• Bitdefender – How to activate your Bitdefender admin account
• Bitdefender – How to enable 2FA in GravityZone
• Bitdefender – Licensing FAQs

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Dropsuite 14

• Google Workspace
• Office 365
• Retention Policies
• Legal Holds
• eDiscovery & Advanced Searches

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M365 backup powered by Veeam 24

• Email parsing of backup reports with M365 backup powered by Veeam
• Explanations on billing and discounts for M365 backup powered by Veeam
• How to configure the impersonation role on Microsoft Exchange Online for M365 backup powered by Veeam
• How to create required security groups in Azure Active Directory for M365 backup powered by Veeam
• How to explore Microsoft Exchange backups and restore items using the Self-Service Restore Portal on M365 backup powered by Veeam

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Malwarebytes 1

• Malwarebytes Onboarding Guide

Proofpoint 7

• How to Change your Proofpoint Account Password
• How to Log into the Proofpoint Portal
• How Proofpoint billing works
• How to Add or Remove a User in Proofpoint
• How to Check Message Logs in Proofpoint

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Veeam Cloud Connect 4

• Understand how the usage of the cloud backup repository is affected for Veeam Cloud Connect Backup (VCC-B)
• Veeam Cloud Connect Backup (VCC-B) - How to setup the service provider in Veeam Backup & Replication
• Veeam Cloud Connect Backup (VCC-B) - How to view your current storage usage
• Veeam Cloud Connect Replication (VCC-R) - User Guide

Veeam License Rental 1

• How to install the Veeam Backup & Replication license