Helpdesk

Microsoft Azure 11

• Azure Billing FAQ
• Azure Virtual Desktop (AVD) - Image Update and Deployment
• Microsoft Azure - Outbound SMTP connectivity
• Domain controller admin password reset
• Provide or reinstate admin privileges on Azure CSP subscriptions

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ConnectSecure 2

• ConnectSecure: Onboarding guide
• How ConnectSecure billing works

Nerdio 5

• ***All Support for Nerdio Go Directly Through Nerdio***
• Error messages and explanations when linking Nerdio Manager for MSP (NMM) with Sherweb
• How to link Nerdio Manager for MSP (NMM) with Sherweb
• Identify the auto-generated URL to access NERDIO MANAGER
• Nerdio Manager for MSP (NMM) Billing Guide

Web Hosting 10

• Web Hosting - Domain Name
• Add a Domain Alias in Plesk
• Delete a domain alias
• How to add a record to a DNS zone
• How to add an auto-responder on your POP3 mailbox

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Performance Cloud VMware (NSX-T) 53

• Add a standalone OpenVPN server using a pfSense virtual machine in Performance Cloud VMware (NSX-T)
• Configure Badges to filter Virtual Machines with Performance Cloud VMware (NSX-T)
• Configure virtual machine backups with Performance Cloud VMware (NSX-T)
• Connectivity issues for a domain controller in Performance Cloud VMware (NSX-T)
• Create CSR and Install SSL Certificate – IIS Windows server

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Wasabi Hot Cloud Storage 16

• Download files from the console on Cloud Object Storage Powered by Wasabi
• Enable Bucket Replication on Cloud Object Storage Powered by Wasabi
• How to create a bucket on Cloud Object Storage Powered by Wasabi
• How to create a policy to enable Multi-factor Authentication (MFA) for non-Administrator users on Cloud Object Storage powered by Wasabi
• How to create groups and assign policies for Cloud Object Storage powered by Wasabi

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Broadcom (VMware) software and licenses 2

• How Do I Find My ERP Number for VMWare/Broadcom?
• How to get your Broadcom (VMware) software and licenses with Sherweb

Harmony SASE (Perimeter 81) 2

• Harmony SASE (Perimeter 81): Onboarding guide
• How Harmony SASE (Perimeter 81) billing works