How to recover deleted items in Outlook Web App 2013

Synopsis

This article explains how to recover deleted items from your Exchange 2013 mailbox using OWA 2013.

Prerequisite

You must have a Sherweb hosted Exchange 2013 account.

How to

1. Log on to your mailbox using OWA (https://webmail05.sherwebcloud.com or https://webmail12.sherwebcloud.com).


 

 2. Right-click on Deleted Items and select recover deleted items.


 

3. In the recover deleted items window, check the emails you would like to recover, and click recover.


 

4. A message indicates where the items will be recovered. Click on ok.


 

5. The emails are recovered immediately. Click on Close.



If you need further assistance, please do not hesitate to contact us.

Applicable to

All Sherweb hosted Exchange 2013 accounts