What IMAP settings to use

Synopsis

These are the settings you would use to setup alternative mail clients or SMTP devices such as Fax, Scanner or Printers. Authentication is required, so a mailbox is necessary and the device should support SSL or TLS encryption.

Prerequisite

  • You must have a Sherweb hosted Exchange account.

How to

 

Settings:

IMAP Server: You can find your IMAP server in your Control Panel in the User Information section (ex: webmail.example.com).

 

 

Username: your SAM account name.

You can find your SAM account name (ex: user_domain.com) in your Control Panel in the User Statistics section.

 

Password: your password

 

Port: 993 (using SSL)

 

SMTP Server: You can find your SMTP server in your Control Panel in the User Information section (ex: SMTP.example.com).

 

 

Username: your SAM Account name.

 

Password: your password

 

Port: 587 (using TLS* for Outlook 2010+)

* If TLS does not work, use StartTLS with port 587.

 

Require Authentication: please check the boxes Yes and Use same settings as your incoming mail server.

 

If you need further assistance, please do not hesitate to contact us.

Applicable to

All Sherweb hosted Exchange accounts.