How to test phone latency and call quality

Synopsis

This guide will show you how to test phone latency and call quality

Prerequisite

You must a have a Cloud PBX account with Sherweb.

How to

The procedure below can be used if you feel there may be latency (a delay) between your phone and the Cloud PBX server, or if you wish to test the audio quality.

From any phone or soft phone:

1. Dial *44

2. After the prompt, speak into the phone: your own voice will be replayed back to you.

If you have any question, please browse our other FAQs, or contact us directly.

Applicable to

All Cloud PBX users