How can I switch existing customers to the new Microsoft 365 Plans which include add-ons?

Synopsis

How can I switch existing customers to the new Microsoft 365 Plans which include add-ons?

Applicable to

Microsoft 365

 

Existing Microsoft 365 customers can get access to a new Microsoft 365 plan that includes Office Protect, Online Backup and QuickHelp eLearning.

  • In the Partner Portal, select the organization and look at the current offer(s) and quantity your customer has.
  • Then, go to the family (New) Microsoft 365 and match the offer(s) and quantity.
  • Remove the quantity from the previous offer(s).