This document explains the prerequisites and process of using Dropsuite with a hosted exchange environment.
Below is a list of all requirements to be able to use Dropsuite with the Hosted Exchange Environment.
- Remote PowerShell enabled in the Exchange Server.
- A PowerShell admin user that has the ability to run the following commands:
- If the service includes an Archive subscription, the user will also need permission to run the following commands to setup journaling:
- Whitelist Dropsuite PowerShell service IP to remotely log into the Exchange Server. The PowerShell service IP is shown in the Add Hosted Exchange Emails Form. As an example:
Adding Exchange Mailboxes for Backup
The below is how to add the actual mailboxes to the Dropsuite platform for backup.
- Log into the end-user dashboard.
- Click "Add Backup".
- Click the Hosted Exchange option.
- Enter the Exchange server PowerShell admin credentials.
- PowerShell Connection Uri: PowerShell connection URL of the Exchange Server.
- Username: PowerShell admin username with domain
- Password: PowerShell admin password.
- Authentication Mechanism: The default is basic.
- Enable SSL: The default is enabled.
- Click on "Login".
- Select the mailboxes you wish to add to the backup and then select "Start Backup".
Important things to note to make sure that everything runs as expected.
- Dropsuite is not compatible with Sherweb's Hosted Exchange Servers.
- Make sure not to delete or change the password of the mailbox that is created on the Exchange Server for granting permissions to user mailboxes. (dropsuitebackupXXXX@domain.com)
- Set the password expiration policy for this mailbox to never expire.
- The PowerShell connection URL can be found by logging into your exchange admin center (ECP)
- Go to servers > virtual directories and select "PowerShell" and edit. Here you will be able to note the External URL.