Situation

You are an admin needing to know how the "Statistics" tab can be used to your benefit.


Prerequisites

To view and utilize the statistics section, you will need the following:

  • Full Admin access


TABLE OF CONTENTS

Understanding Statistics

This section will be broken down into sub-sections which explain how to get to statistics, as well as what each section in statistics contains.


Finding the statistics tab

  1. Log in to Dropsuite using your full admin access.

  2. Hover over the insights tab and select "Statistics".

  3. You will be brought to the statistics page which will resemble the following:


Email Volume

To view further details for the email volume quadrant, please select "View Details". You will be brought to a page that resembles the following:


The email volume page is used for:

  • Viewing all users totaled, or a selected user's email volume within a specified date range.
  • A visual representation of the email volume trends for incoming vs outgoing emails.
  • Viewing the percentage of email volume for a specific user within a specified date range.


Email Storage

To view further details for the email storage quadrant, please select "View Details". You will be brought to a page that resembles the following:


The email storage page is used for the following:

  • Viewing all users totaled, or a selected user's email storage within a specified date range.
  • A visual representation of the storage used within a specified date range.
  • Viewing the total storage for all users, or a selected user within a specified date range.


Top Contact

To view further details for the top contact quadrant, please select "View Details". You will be brought to a page that resembles the following:


The top contact page is used for the following:

  • Viewing who are the top contacts internally (based off the active user's domains) or externally (based off a domain which is not used for an active user).
  • Viewing the percentage that both internal or external contacts are emailed.
  • The top right will show the most contacted internal and external email.
  • You can select a user on the left to also filter for just their statistics to view who they contact most frequently internally as well as externally.


Top Attachment

To view further details for the top attachment quadrant, please select "View Details". You will be brought to a page that resembles the following:


The top attachment page is used for the following:

  • Viewing the total attachment size within a specified date range for all users, or by selecting a specified user.
  • The amount of included attachments with a specified date range.

Important Mentions

Important things to note when viewing statistics:

  • In all 4 sections you will be able to filter by a specified user or by all users
  • In each section it will normally be defaulted to a within the last year search. You can select the date range in the top left of the screen to either select a pre-built search, or to select a custom range.