User Management

Dropsuite - Enabling MFA on an Existing Global Admin

SituationYou need to enable MFA for the already existing Dropsuite global admin account.Prerequisites To proceed with enabling MFA on the global admin account, you will need the following requirements:Access to the Dropsuite global admin accountAdding MFAThis is the process to follow to add ...

7/17/2025 8:05:23 PM

Dropsuite - Managing User Login & Access Levels

SituationYou are an admin wanting to manage users logins, and access levels.PrerequisitesThese are the requirements to be able to manage users logins and access levels:One of the following accesses to the Dropsuite platformFull AdminIT AdminGroup Supervisor (This will work for all users in groups...

7/17/2025 8:06:52 PM

Dropsuite - Enabling Access for External Users

SituationYou are needing to invite an external user as delegate whos email is not backed up in the backup platform, but need them to access certain portions of the backup platform. PrerequisitesThis is the requirements to be able to invite an external user.You will need one of the following ...

7/17/2025 8:08:04 PM

Dropsuite - Managing Departments

SituationYou are trying to Create and manage Departments in the Dropsuite platform.PrerequisitesBelow are the requirements to be able to manage Departments. You will need one of the following access levelsFull AdminIT AdminTABLE OF CONTENTSCreating a DepartmentAdding a Department AdminAssign...

7/17/2025 8:09:14 PM