HacWare

HacWare: Onboarding guide

Getting started with HacWareThank you for choosing Sherweb as your HacWare provider! HacWare is an AI-driven security awareness platform designed to help businesses strengthen their cybersecurity. It integrates advanced security measures into training programs, helping protect users from online t...

7/2/2025 7:50:56 PM

How HacWare billing works

InvoicingThe recon engine will collect actual HacWare usage on the 15th of each month for the previous period, from the 16th to the 15th, and send the billable units directly to Sherweb's billing engine for inclusion in your regular monthly invoice.Usage is based on a snapshot on the 15th of the ...

7/2/2025 7:50:57 PM

HacWare: Transfer in guide

In the case of HacWare, transferring in, whether your entire MSP, or a single client, is performed by you, the partner, and not by Sherweb. Before starting a transfer in, make sure to notify your Sherweb Sales representative. To make sure there are no service interruptions, all transfer-in reques...

7/1/2025 11:20:38 PM