SentinelOne

How to reset a non-SSO SentinelOne user's password

SituationFollow the procedure below if you have a non-SSO SentineOne user who has forgotten their password. PrerequisitesYou must be a SentinelOne user with an Admin role.How toLog in to your SentinelOne console.Go to the Users tab and navigate to the user whose password you want to res...

7/17/2025 10:07:09 PM

SentinelOne Onboarding Guide

TABLE OF CONTENTSGetting Started with SentinelOneHow do I access the Partner Portal and Partner University?Can I transfer my current SentinelOne licenses to Sherweb?How can I manage site subscriptions?How will these sites be billed?Are free trials available?Are NFR (not-for-resale) accounts avail...

7/17/2025 10:09:03 PM

SentinelOne Recommended Policy Settings

TABLE OF CONTENTSSentinelOne Best Practices for Policy Modes Definitions Best Practices for Protection Modes Best Practices for Detection Engines and Agent Protection Mode ConfigurationDetection Engines SettingsAgent Security SettingsDefault Event Collection SettingsSentinelOn...

7/17/2025 10:11:14 PM

SentinelOne: How to modify site licenses

SynopsisThis guide will explain how to modify the license of a SentinelOne site.PrerequisiteYou must be an Account level adminstrator in the SentinelOne management console.How toLog in to the SentinelOne management console with an administrator account.Go to Settings.A screenshot of a c...</p> <small class=7/17/2025 11:41:56 PM

SentinelOne: Mapping sites to Partner Portal organizations

When transferring customers' sites from your previous provider's SentinelOne management console to Sherweb's, all sites are created in the new SentinelOne management console, but not in Partner Portal — any missing organizations must be created manually.In order to make this transition as accurat...

7/17/2025 11:42:49 PM

SentinelOne: Partner Portal and University

What is the Partner Portal?Partners can access valuable partner enablement assets and training provided by SentinelOne. Once the partner completes the registration process, they can access training resources designed to enhance their skills in key areas such as sales, technical, and support ...

7/17/2025 11:43:52 PM

SentinelOne: Self-configuring your Account with Vigilance

SynopsisIn order to be able to provision sites with Vigilance Respond, you must first configure it in your SentinelOne Management Console at the Account level.PrerequisitesIf you do not yet have Vigilance Respond in your Account, please contact your Sales representative.If Vigilance Respond is al...

7/17/2025 11:45:28 PM

SentinelOne: Self-provisioning Sites with Vigilance

SynopsisThis guide will explain how to self-provision Sites with Vigilance in the SentinelOne Management Console.PrerequisiteYou must be an Account level administrator in the SentinelOne management console.If you do not yet have Vigilance Respond in your Account, please contact your Sales represe...

7/17/2025 11:46:34 PM

Transferring Your SentinelOne Business to Sherweb

Whether you want to transfer one site or 100, five endpoints or 5000, Sherweb has a team of transfer experts ready to move your SentinelOne business to Sherweb as painlessly as possible.Because of the way SentinelOne’s environment is built, it is not possible to move accounts, sites and endpoints...

7/17/2025 11:47:04 PM