M365 backup powered by Veeam

Adding Delegated Backup Operators for self-service - EN

ProblemClient wants to be able to manage backups for other organization users in the M365 Backup Powered by Veeam self-service portal.ResolutionNormal users and only manage their own backups.  Administrators that need to access backups for all users need to be a member of the 'DelegatedResto...

7/17/2025 3:25:57 PM

Email parsing of backup reports with M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.TABLE OF CONTENTSDescriptionDefinitionsWhat is email parsing?DetailsGet access to the hidden encoded ...

1/21/2026 2:22:36 AM

Explanations on billing for M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version. TABLE OF CONTENTSDescriptionDefinitionsImportant NotesBillingDescriptionThis article will help ...

12/11/2025 1:03:08 PM

How to configure the impersonation role on Microsoft Exchange Online for M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.Please note that Microsoft has retired the impersonation role. For more information, see https://tech...

1/22/2026 12:52:06 AM

How to create required security groups in Microsoft Entra ID for M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.TABLE OF CONTENTSDescriptionImportant NotesDefinitionsRequirementsProcedureDynamic groupReferenceDesc...

1/22/2026 1:01:34 AM

How to get deployment information on M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version. Here is an article listing deployment information on M365 backup powered by Veeam.Required info...

12/11/2025 1:07:58 PM

How to get started on M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version. Welcome to M365 backup powered by Veeam!This guide will help you getting started on M365 backup...

12/11/2025 1:08:24 PM

How to list users that are backed up by M365 Backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version. Login to the self-service restore portal with an M365 account that is a member of the Delegated...

1/20/2026 2:46:44 AM

How to restore data using the Veeam Explorer for Microsoft Exchange on M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.  DescriptionRequirementsNotesProcedureExport mailbox to a PST fileExport store (all mailbo...

1/23/2026 2:59:21 AM

How to set the required permissions for the infrastructure upgrade that occurred in Mid-March 2025 for M365 Backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.  TABLE OF CONTENTSDescriptionRequirementsImportant NotesProcedureFirst permission to addSe...

1/21/2026 1:25:13 AM

How to set up Veeam Backup & Replication to allow additional restore options on M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.TABLE OF CONTENTSDescriptionRequirementsNotesProcedureConfigure the service provider in Veeam Backup ...

1/27/2026 12:54:47 AM

How to upgrade or downgrade the backup retention level for M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.DescriptionSince September 29th 2023, you now have the possibility to choose between one (1) year of ...

1/27/2026 1:10:05 AM

Known errors, warnings, workarounds and fixes for Microsoft OneDrive for Business backups with M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version. TABLE OF CONTENTS  Warning : Processing OneDrive XXXXXXXXXXXX finished with warn...

12/11/2025 1:16:31 PM

Known errors, warnings, workarounds and fixes for Microsoft SharePoint backups with M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version. TABLE OF CONTENTSWarning : Cannot change web part export mode to ‘All’, because custom scriptin...

12/11/2025 1:18:17 PM

Known Issue - Self-Service Restore Portal – Displayed backup content is incomplete

Known Issue - Self-Service Restore Portal – Displayed backup content is incompleteIssue :In some cases, the Self-Service Restore Portal may not display all backed up items.Solutions :Clear the cache in your browser and try againOpen a private window with your browser and try againOpen the Self-Se...

7/2/2025 7:51:27 PM

Known Issue – Veeam Explorers – Connection failed

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.Issue:“Connection failed” is displayed when using Veeam Explorers and a user with the “Global Adminis...

1/21/2026 2:13:26 AM

Unsupported scenarios and limitations on M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.TABLE OF CONTENTSIntegrationMicrosoft SharePoint / Teams – Backup limitations & Unsupported scena...

12/11/2025 1:20:18 PM

How to set the required permissions for the infrastructure upgrade that is scheduled for Mid-August 2026 for M365 Backup powered by Veeam

TABLE OF CONTENTSDescriptionRequirementsImportant NotesProcedureFirst permission to addSecond, Third and Fourth permission to addFifth permission to addSixth, Seventh and Eighth permission to addGrant admin consentGranting Global Reader Role to Microsoft Entra ApplicationReferencesDescriptionNew ...

8/11/2026 1:01:38 PM

How to update Veeam Explorers for M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.DescriptionTo connect to the backup infrastructure using Veeam Explorers, it is mandatory to update t...

6/3/2026 12:05:56 PM

How to restore data using the Veeam Explorer for Microsoft SharePoint on M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.  DescriptionRequirementsNotesProcedureRestore SharePoint sitesRestore SharePoint Document ...

6/3/2026 3:29:33 PM

How to restore data using the Veeam Explorer for Microsoft OneDrive for Business on M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.  DescriptionRequirementsNotesProcedureRestore multiple OneDrive accounts (all files)Restor...

6/3/2026 7:42:18 PM

How to restore data using the Veeam Explorer for Microsoft Teams on M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.  DescriptionRequirementsNotesProceduresRestore multiple teamsRestore a specific teamRestor...

6/3/2026 12:18:22 PM

How to explore Microsoft Teams backups using the Veeam Explorer on M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.DescriptionUsing Veeam Explorer for Microsoft Teams, you can connect to your service provider to expl...

6/3/2026 12:16:35 PM

How to explore Microsoft OneDrive for Business backups using the Veeam Explorer on M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.DescriptionUsing Veeam Explorer for Microsoft OneDrive for Business, you can connect to your service ...

6/3/2026 12:11:21 PM

How to explore Microsoft Exchange backups using the Veeam Explorer for M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.DescriptionUsing Veeam Explorer for Microsoft Exchange, you can connect to your service provider to e...

6/3/2026 12:10:10 PM

How to explore Microsoft SharePoint backups using the Veeam Explorer on M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.DescriptionUsing Veeam Explorer for Microsoft SharePoint, you can connect to your service provider to...

6/3/2026 12:09:05 PM

How to explore Microsoft Exchange backups and restore items using the Self-Service Restore Portal on M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.  TABLE OF CONTENTSDescriptionLimitationsRequirementsProceduresExplore the Exchange backup ...

6/12/2026 1:21:51 PM

How to explore Microsoft OneDrive for Business backups and restore items using the Self-Service Restore Portal on M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version. TABLE OF CONTENTSDescriptionLimitationsRequirementsProceduresExplore the OneDrive backup as a s...

6/16/2026 4:39:25 PM

Known errors, warnings, workarounds and fixes for Microsoft Exchange backups with M365 backup powered by Veeam

***At this time, Sherweb recommends our Veeam customers to remain on Version 12 of the VCC and VSPC Software. We are in the process of upgrading our Veeam services to the latest 13th version.  TABLE OF CONTENTSWarning: Processing mailbox xxxxxxx@xxxxxxx.OnMicrosoft.com completed wi...

3/30/2026 5:06:20 PM