General

[NEW] CSP Compliance

  This feature is now available in beta version!   IntroductionDetails of the new security requirementsMandatory requirementsRecommended (Non-Mandatory) requirementsWhat can you expect from the CSP Compliance feature?OverviewInsightsReports historyHow to generate a report?   Introd...

7/14/2025 3:07:00 PM

Before you setup Office Protect

SynopsisTo ensure a smooth onboarding with Office Protect, clients must ensure that their M365 is properly configured to allow the app to operate.There are 2 potential problems a setup might encounter, each detailed in this article:Licensing issuesAD Federated UsersMicrosoft 365 LicensingIf your ...

7/1/2025 3:15:31 PM

Change Display Language

Browser configurationIf your browser is configured in English or any other language than French, Office Protect will automatically be displayed in English.If your browser is configured in French Office Protect will automatically be displayed in French.Manual switchIf you want Office Protect to be...

7/17/2025 4:39:08 PM

How to contact Office Protect support

How to contact Office Protect supportSynopsisHow to contact Office Protect supportPrerequisiteYou must have an Office Protect accountHow toThere are three ways to get support for Office Protect. 1. Use the in-app Help widget in the bottom right corner of Office Protect and click th...

7/1/2025 3:16:44 PM

How to receive fewer emails from Office Protect

SynopsisThis guide explains how to receive fewer emails from Office ProtectPrerequisiteYou must have an Office Protect accountHow toMicrosoft 365 sends security events to Office Protect. Everything from the creation of a new user, to logging in from a new IP address or device creates an event. Of...

7/1/2025 3:17:19 PM

How to recover the Office Protect Azure Application

Office Protect installed an application on your tenant to maintain its operations. As we are expanding the scope of this application with the removal of the Office Protect monitoring user, we implemented monitoring of this application to ensure that Office Protect is fully functional for your ten...

7/17/2025 4:39:46 PM

If I cancel Office Protect, does my Microsoft 365 security revert to the default settings?

Applicable toAll Office Protect accountsFAQs If I cancel Office Protect, does my Microsoft 365 security revert to the default settings? No. If you decide that Office Protect is not right for you, your security will not revert to the default settings: your settings will remain as they we...

7/1/2025 3:18:33 PM

Is Office Protect a second layer of protection on top of Microsoft 365's own security?

By applying best practices or your own custom configuration, Office Protect helps you to easily manage and take advantage of the best security features from Microsoft 365.However, that is not to say that Office Protect does not offer added value. By simplifying and offering a layer of intelligenc...

7/1/2025 3:19:08 PM

New Office Protect Dashboard

TABLE OF CONTENTSIntroducing the new Office Protect DashboardYour UsersMFA AuditHealth StatusSecurity EventsMonitorRecommendationsIntroducing the new Office Protect DashboardWith this dashboard, you can now view all your M365 tenants' critical data in one place, eliminating the need to navigate t...

7/17/2025 4:40:53 PM

Office Protect - Report Overview

The Report tab in Office Protect contains a list of events flagged by Microsoft 365. Office Protect displays these events in three views: Unignored, Ignored, and All. We also offer further insight into each event by explaining why it was flagged.Report NavigationWhen logged in Office Protect...

7/17/2025 4:42:04 PM

Office Protect Configuration - Missing Exchange Permissions

When Office Protect misses some permissions to access Exchange audit logs, the Office Protect setup can result in an error. How to remediate the situation: Access Exchange admin portalClick on Roles > Admin roles > Organization Management > PermissionsMake sure the following roles are se...

7/8/2025 9:39:05 PM

Office Protect licensing FAQs

What am I billed for? Is it per user or per tenant? We bill you for any user in your tenant that has a Microsoft 365 license of any kind assigned to it. If a user does not have a license, we do not bill you for it. If however, in the future, you assign a license to an unlicensed user, Office...

7/1/2025 3:21:41 PM

Select your active tenant in Office Protect

In the Office Protect Portal, a user can have access to one or multiple organizations (or tenants)..You will notice a blue band at the top of your page, the band is clickable and will take you to the selector menu. Some pages do not have the control, it is normal, as these pages are Multi-Tenant ...

7/17/2025 4:42:50 PM

What access does Office Protect have to my tenant?

If you are as concerned about your data security as we are, then you may be wondering just how much access to your Microsoft 365 tenant you are giving to Office Protect. Do I need to give Office Protect my tenant's global admin? Isn’t it unsafe? You do not give Office Protect your globa...

7/1/2025 3:22:34 PM