QuickHelp Online Learning

How to import users into QuickHelp

How to import users into QuickHelpSynopsisA guide to importing users into QuickHelpApplicable toAll QuickHelp administratorsPrerequisiteYou must have a QuickHelp administrator accountHow toAlthough QuickHelp users can be created manually, you can also create users in bulk by either importing a sp...

7/1/2025 9:15:09 PM

Is QuickHelp only available in English?

Is QuickHelp only available in English?SynopsisHow to use QuickHelp in languages other than EnglishPrerequisiteYou must have a QuickHelp accountHow toQuickHelp videos are available exclusively is English, with subtitles available in 50 languages.Click here to see a list of supported language...

7/1/2025 9:15:43 PM

What are the best practices for managing QuickHelp?

What are the best practices for managing QuickHelp?SynopsisA list of best practices when setting up your QuickHelp portalPrerequisiteYou must have a QuickHelp administrator accountHow toIn order to best understand and use QuickHelp, we recommend the following: 1. Follow the admin training to...

7/2/2025 7:50:01 PM

Where can I find the QuickHelp Support Center and Configuration Guides?

Where can I find the QuickHelp Support Center and Configuration Guides?SynopsisHow to find the QuickHelp Support Center and configuration guidesApplicable toAll QuickHelp usersPrerequisiteYou must have a QuickHelp accountHow toThe QuickHelp Support Center is a one-stop shop for all your QuickHelp...

7/1/2025 9:16:51 PM

Why haven't I received any email notifications from QuickHelp?

Why haven't I received any email notifications from QuickHelp?SynopsisWhy you haven't received any email notifications from QuickHelpPrerequisiteYou must have a QuickHelp accountHow toQuickHelp sends emails to users in certain situations, including:account creationpassword resetsassignment of pla...

7/1/2025 9:17:26 PM