QuickHelp Online Learning

How to import users into QuickHelp

How to import users into QuickHelpSynopsisA guide to importing users into QuickHelpApplicable toAll QuickHelp administratorsPrerequisiteYou must have a QuickHelp administrator accountHow toAlthough QuickHelp users can be created manually, you can also create users in bulk by either importing a sp...

01/07/2025 21:15:09

Is QuickHelp only available in English?

Is QuickHelp only available in English?SynopsisHow to use QuickHelp in languages other than EnglishPrerequisiteYou must have a QuickHelp accountHow toQuickHelp videos are available exclusively is English, with subtitles available in 50 languages.Click here to see a list of supported language...

01/07/2025 21:15:43

What are the best practices for managing QuickHelp?

What are the best practices for managing QuickHelp?SynopsisA list of best practices when setting up your QuickHelp portalPrerequisiteYou must have a QuickHelp administrator accountHow toIn order to best understand and use QuickHelp, we recommend the following: 1. Follow the admin training to...

02/07/2025 19:50:01

Where can I find the QuickHelp Support Center and Configuration Guides?

Where can I find the QuickHelp Support Center and Configuration Guides?SynopsisHow to find the QuickHelp Support Center and configuration guidesApplicable toAll QuickHelp usersPrerequisiteYou must have a QuickHelp accountHow toThe QuickHelp Support Center is a one-stop shop for all your QuickHelp...

01/07/2025 21:16:51

Why haven't I received any email notifications from QuickHelp?

Why haven't I received any email notifications from QuickHelp?SynopsisWhy you haven't received any email notifications from QuickHelpPrerequisiteYou must have a QuickHelp accountHow toQuickHelp sends emails to users in certain situations, including:account creationpassword resetsassignment of pla...

01/07/2025 21:17:26