Dropsuite

Dropsuite - Exchange Configuration Guide

SituationThis document explains the prerequisites and process of using Dropsuite with a hosted exchange environment.Prerequisites Below is a list of all requirements to be able to use Dropsuite with the Hosted Exchange Environment.Remote PowerShell enabled in the Exchange Server.A PowerShell...

7/1/2025 10:37:47 PM

Dropsuite - Finding your Journaling SMTP Mailbox Address

SituationYou are setting up journaling, and need to know where to find your journaling SMTP mailbox address to proceed.PrerequisitesThese are what is required to be able to obtain the journaling SMTP mailbox address. Reseller or end-user access to the Dropsuite accountAn archiver subscriptio...

7/2/2025 7:50:45 PM

Dropsuite - FAQs

SituationThese are frequently asked questions regarding Dropsuite.TABLE OF CONTENTSWhy do initial backups take a long time?What items are backed up in SharePoint?What Items are backed up for Groups & Teams?Why do initial backups take a long time?There are different factors that can affect the...

7/1/2025 10:39:02 PM

Dropsuite - Audit Logs

SituationYou are needing to know how to view and use the audit logs.PrerequisitesYou will need the following to view and handle the audit logs:One of the following Dropsuite accesses:Full AdminGroup Supervisor (For users who are within the group you are an admin of)Data Protection Officer (DPO)Co...

7/2/2025 7:50:46 PM

Dropsuite - Understanding the Review Process

SituationYou are needing to understand the review process including what it involves, and where to find aspects of the review process.PrerequisitesTo use the review process, you will need the followingSpecific access levels that will be detailed in the areas they are needed below.Have previously ...

7/2/2025 7:50:47 PM

Dropsuite - How to find an Archive ID

SituationYou are trying to complete a task in the Dropsuite platform where you are asked to enter an Archive ID, and need to know how to find this information.PrerequisitesTo find this information, you will need the following:Depending on the method you choose, please refer to this document to ma...

7/2/2025 7:50:47 PM