Category

Keepit: How Keepit billing works

InvoicingThe reconciliation Engine will gather actual usage from Keepit once per month, when the monthly billing period is completed, and send billable units directly to Sherweb’s billing engine for inclusion on Partners' regular monthly scheduled invoices.The total price to protect an environmen...

8/8/2025 2:14:35 PM

Keepit: Onboarding guide

Getting Started with KeepitThank you for choosing Sherweb as your Keepit provider. We're thrilled to have you on board. Keepit provides next-level SaaS data protection, purpose-built for the cloud. Keepit's platform secures data in a vendor-independent cloud, safeguarding essential business appli...

7/2/2025 7:51:05 PM

Keepit - Grant temporary access to Sherweb Technical Support

Keepit - Grant temporary access to Sherweb Technical SupportBefore you beginKeepit is a zero-trust service, which means Sherweb's support team cannot access your portal to troubleshoot an issue. In some specific cases, Sherweb's technical advisor may request a user to be created to assist you res...

4/7/2026 3:48:01 PM