Table of Contents
- What Is the CyberMSP Community?
- Best Practices for Participation
- How to Join
- Onboarding Process
- Community Channels
- Help
What Is the CyberMSP Community?
The CyberMSP Community is a dedicated space for Managed Service Providers to connect, collaborate, and grow their cybersecurity expertise. It’s designed to foster peer-to-peer learning, share threat intelligence, and elevate the overall security posture of participating MSPs.
Best Practices for Participation
Do:
- Enjoy yourself and have fun connecting with fellow MSPs!
- Share your experiences and ask questions.
- Communicate respectfully.
- Provide helpful feedback.
- Report issues to: admin@cybermspcommunity.com
Don't:
- Use the platform for sales or promotions.
- Share confidential client information.
- Post offensive, discriminatory, or inappropriate content.
How to Join
Step 1: Register
Fill out the CyberMSP Community registration form.
Step 2: Accept the Invitation
Once approved, you’ll receive an invitation to join the Microsoft Teams-based community.
Step 3: Set Up Access
Follow the instructions in the welcome email to log in and configure multi-factor authentication.
Step 4: Set Up Channel Notifications
To stay in the loop, we recommend enabling notifications. Here’s how:
To enable notifications for a specific channel:
- Next to the channel name, select ... (More options)
- Click the 🔔 Channel notifications
- Set your preferences for:
- All new posts
- Channel mentions
- Click Save when finished
To enable notifications for all channels:
- At the top of your chat list, select ... (More list options)
- Go to ⚙️ Customize view > 🔔 Notifications and activity > Chats and channels
- Set your preferences for:
- Chat message notifications
- @Mentions
- Replies to my posts
- Likes and reactions
- Posts in all shown channels
- Click Save when finished
Tip: Choose Banner and Feed for device and activity section alerts, or Only Show in Feed for quieter updates
Onboarding Process
Once you've joined:
- Visit the Welcome and Onboarding channel to get started and introduce yourself to other MSPs.
- Review the About and Guidelines channel to understand expectations.
- Explore the other channels and start engaging with fellow MSPs.
- Have fun!
Community Channels
The community is hosted in Microsoft Teams and includes the following channels:
Welcome and Onboarding
Start here to get oriented. Introduce yourself and find helpful tips to get started in the community.
About and Guidelines
This read-only channel provides information about the CyberMSP Community, participation guidelines, and the codes of conduct.
Admin Alerts
Stay informed and join the conversation on urgent topics that impact system administrators.
Community Lounge
Join open conversations, ask questions, share events, and connect with others. Memes welcome!
Learning and Certifications
Explore training resources, share learning tips, and discover certification paths to grow your cybersecurity skills.
MSP News and Updates
Share and review timely articles, relevant insights, and important announcements.
Threat Intelligence Feed
Contribute and stay informed on emerging threats, advisories, and security alerts.
Feedback & Suggestions
Help shape the community by sharing your ideas and input.
Help
If you need help with onboarding or have any questions, please email us at admin@cybermspcommunity.com.