Acronis Online Backup

1. How to add a Microsoft 365 organization with the Cloud Agent

1. How to add a Microsoft 365 organization with the Cloud AgentSynopsisThis guide will show you how to add a Microsoft 365 organization with the Cloud AgentPrerequisiteYou must have administrator credentials for:Online BackupYour Microsoft 365 organizationHow to1. Sign in to the backup console as...

01/07/2025 21:41:00

10. Backing Up Microsoft 365 Teams

SynopsisThis guide will show you how backup Microsoft 365 Teams.PrerequisiteYou must have administrator credentials for:Online BackupYour Microsoft 365 organizationWhat items can be backed up?You can back up entire teams. This includes team name, team members, team members list, Team channels and...

01/07/2025 21:41:42

11. Recovering Microsoft 365 Teams

SynopsisThis guide will show you how to recover Microsoft 365 teams with Online Backup.PrerequisiteYou must have administrator credentials for:Online BackupYour Microsoft 365 organizationWhat items can be recovered?The following items can be recovered from a site backup: Entire teamTeam chan...

01/07/2025 21:42:25

2. Backing up Exchange Online Mailboxes

2. Backing up Exchange Online MailboxesSynopsisThis guide will show you how to back up Microsoft 365 MailboxesPrerequisiteYou must have administrator credentials for:Online BackupYour Microsoft 365 organizationHow toWhat items can be backed up?You can back up user mailboxes, shared mailboxes, and...

01/07/2025 21:43:10

3. Recovering entire Microsoft 365 mailboxes

3. Recovering entire Microsoft 365 mailboxesSynopsisThis guide will show you how to recover entire Microsoft 365 mailboxesPrerequisiteYou must have administrator credentials for:Online BackupYour Microsoft 365 organizationHow toWhat items can be backed recovered?The following items can be recover...

01/07/2025 21:43:57

4. Recovering Microsoft 365 mailbox items

4. Recovering Microsoft 365 mailbox itemsSynopsisThis guide will show you how to recovering Microsoft 365 Online mailbox itemsPrerequisiteYou must have administrator credentials for:Online BackupYour Microsoft 365 organizationHow toWhat items can be backed recovered?The following items can be rec...

01/07/2025 21:44:45

5. Backing up OneDrive files

5. Backing up OneDrive filesSynopsisThis guide will show you how back up OneDrive files with Online BackupPrerequisiteYou must have administrator credentials for:Online BackupYour Microsoft 365 organizationHow toWhat items can be backed up?You can back up an entire OneDrive, or individual files a...

01/07/2025 21:45:35

6. Recovering an entire OneDrive

6. Recovering an entire OneDriveSynopsisThis guide will show you how to recover an entire OneDrive with Online BackupPrerequisiteYou must have administrator credentials for:Online BackupYour Microsoft 365 organizationHow toYou can choose whether to recover the sharing permissions or let the files...

01/07/2025 21:46:20

7. Recovering OneDrive Files

7. Recovering OneDrive FilesSynopsisThis guide will show you how to recover OneDrive Files in Online BackupPrerequisiteYou must have administrator credentials for:Online BackupYour Microsoft 365 organizationHow toYou can choose whether to recover the sharing permissions or let the files inherit t...

01/07/2025 21:47:04

8. Backing Up SharePoint Online

8. Backing Up SharePoint OnlineSynopsisThis guide will show you how back up SharePoint Online with Online BackupPrerequisiteYou must have administrator credentials for:Online BackupYour Microsoft 365 organizationHow toWhat items can be backed up?You can back up SharePoint classic site collections...

01/07/2025 21:47:49

9. Recovering SharePoint Online data

9. Recovering SharePoint Online dataSynopsisThis guide will show you how to recover SharePoint Online data with Online BackupPrerequisiteYou must have administrator credentials for:Online BackupYour Microsoft 365 organizationHow toWhat items can be recovered?The following items can be recovered f...

01/07/2025 21:48:35

Acronis - Large Scale Recovery backup format 12

DescriptionLarge Scale Recovery allows a user to get a copy of the .tibx archive containing the data of the backups for a particular backup plan. This .tibx file can then be browsed from a file explorer system to recover specific data. An Acronis agent must be installed on the machine where ...

01/07/2025 21:49:16

Forcing the uninstallation of Acronis while allowing the use of the current archive slice

SituationYou have a client that is attempting to uninstall Acronis (to remove the product, to reinstall, to upgrade the agent version, etc), but while following the normal steps, you encounter an error that prevents the uninstallation from going through. This behavior is commonly seen when y...

01/07/2025 21:49:53

How to activate your Online Backup admin user account

How to activate your Online Backup admin user accountSynopsisThis guide will explain how to activate a newly created Online Backup admin user accountPrerequisiteYour Online Backup services must have been added in the Partner Portal. If your service has not yet been added, please contact our sales...

01/07/2025 21:50:12

How to activate your Online Backup user account

How to activate your Online Backup user accountSynopsisThis guide will explain how to activate a newly created Online Backup user accountPrerequisiteAn Online Backup user must have been created for you by your administrator.If your account has not yet been created, please check with an administra...

02/07/2025 19:50:11

How to allow a user to restore their own backups

How to allow a user to restore their own backupsSynopsisThis guide explains how to allow a user to restore his or her own backups.PrerequisiteYou must be an Online Backup administrative user.How toSometimes you may need to allow Online Backup users to restore their own backups, without your invol...

02/07/2025 19:50:12

How to Back Up a NAS Using Online Backup

How to Back Up a NAS Using Online BackupSynopsisThis guide will explain how you can use Online Backup to back up a network share, including shared folders created on a NAS.PrerequisiteYou must have an Online Backup account.How toNote: You can back up a NAS with file-level backup. Disk-level ...

01/07/2025 21:52:08

How to backup a website with Online Backup

How to backup a website with Online BackupSynopsisThis guide explains how to backup a website with Online BackupPrerequisiteYou must have an Online Backup account and be an administrator of your website.How toTo add a website and configure its backup:1. Click Devices > Add.2. Click Website3. C...

01/07/2025 21:52:49

How to create a backup plan in Online Backup

How to create a backup plan in Online BackupSynopsisThis guide will explain how to create a backup job in Online Backup.Applicable toAll Online Backup usersPrerequisiteYou must have an Online Backup account.How toBefore creating a backup plan, please ensure that the machine has been added to Onli...

02/07/2025 19:50:13

How to create an Online Backup user account

How to create an Online Backup user accountSynopsisThis guide will explain how to create a user in the Online Backup portalPrerequisiteOnline Backup must have been added to your services in the Partner Portal. Creating a user account requires admin privileges.How to1. Go to https://backup.cl...

01/07/2025 21:54:20

How to deploy Online Backup agents using a Group Policy

How to deploy Online Backup agents using a Group PolicySynopsisThis guide will explain how to deploy Agents for Windows to members of an Active DirectoryPrerequisite An Active Directory domain with a domain controller running Microsoft Windows Server 2003 or laterYou must be a member of the ...

01/07/2025 21:54:59

How to find the Online Backup user guide

How to find the Online Backup user guideSynopsisThis guide will explain how to find the Online Backup user guidePrerequisiteYou must have an Online Backup user account or admin accountHow toOnline Backup has an online user guide that is accessible directly from the Online Backup portal. 1. G...

01/07/2025 21:55:36

How to install Online Backup Agent as a LocalSystem user

How to install Online Backup Agent as a LocalSystem userSynopsisThis guide will explain how to install the Online Backup Agent as a LocalSystem user. This method can also be used when there are errors during the installation. Example: Agent registration failure.PrerequisiteYou must have an Online...

01/07/2025 21:56:16

How to install Online Backup Agent on a workstation

How to install Online Backup Agent on a workstationSynopsisThis guide will explain how to install the Online Backup agent on a workstation.PrerequisiteYou must have an Online Backup account.How toNote: If the users has not yet been created in Online Backup, you can learn how here.If you encounter...

02/07/2025 19:50:14

How to log in to the Online Backup portal as a user

How to log in to the Online Backup portal as a userSynopsisThis guide will explain how a user can log in to Online Backup portalPrerequisiteAn Online Backup user must have been created for you by your administrator.Your Online Backup account must have been activated.How toGo to https://backu...

02/07/2025 19:50:15

How to log in to the Online Backup portal as an admin user

How to log in to the Online Backup portal as an admin userSynopsisThis guide will explain how to log in to Online Backup portal as an admin userPrerequisiteOnline Backup must have been added to your services in the Partner PortalThe admin user must have been activatedHow toIf your Online Backup a...

02/07/2025 19:50:16

How to re-enable inheritance for an organization in Online Backup

How to re-enable inheritance for an organization in Online BackupSynopsisThis guide will explain how to re-enable inheritance for an organization in Online BackupPrerequisiteYou must be an Online Backup administrator of an organizationHow to1. Log in to Online backup as an administrator. 2. ...

02/07/2025 19:50:17

How to remove Online Backup

How to remove Online BackupThis knowledge base article will guide you through the steps to follow to remove an Online Backup offer in the Partner Portal.CAUTION: You must have an active device in your portal in order to manage your backups. If your devices were previously removed, please reinstal...

02/07/2025 19:50:18

How to restore a Microsoft 365 mailbox using Online Backup (NEW!)

How to restore a Microsoft 365 mailbox using Online Backup (NEW!)SynopsisThis guide will explain how to restore Microsoft 365 mailboxes that have been backed up using Online Backup.PrerequisiteYou must have an Online Backup administrative account and be a Global Administrator of an Microsoft 365 ...

01/07/2025 22:00:13

How to restore files or folders with Online Backup

How to restore files or folders with Online BackupSynopsisThis guide will explain how to restore files or folders with Online Backup.PrerequisiteYou must have an Online Backup accountHow toBefore attempting to restore any data, please ensure that the backup agent has been installed and is running...

02/07/2025 19:50:19

Online Backup - Enable Immutable Storage

SituationYou would like to have a safety net to protect your backups from wrong deletions and manipulation errors.Immutable storage allows you to access deleted backups during a specified retention period. You can recover the content of these backups, but you cannot change the backup files or mov...

01/07/2025 22:01:43

Online Backup - How to remove data

This knowledge base article will guide you through the steps to follow to remove data in Sherweb's Online Backup. CAUTION: You must have an active device in your portal in order to manage your backups. If your devices were previously removed, please reinstall and register Acronis to manipula...

01/07/2025 22:02:23