Integrations

ConnectWise Integration

How to set up my connection with ConnectWise?Generate public and private ConnectWise API keys dedicated to Office ProtectFirst, you need to generate public and private ConnectWise API keys dedicated to Office Protect so we can access your ConnectWise environment. Make sure the right permissions a...

7/1/2025 4:23:46 PM

ConnectWise - Generate public and private API Keys

To generate public and private API keys dedicated to Office Protect in ConnectWise, you need to login to your ConnectWise Manage platform. You can then either:Recommended - Generate public/private API keys on a new API Member which has been assigned a dedicated Security Role (restricted perm...

7/1/2025 4:24:26 PM

Autotask Integration

How to setup my connection with Autotask?Generate Autotask username and secret dedicated to Office ProtectFirst, you need to generate a username and a secret dedicated to Office Protect in Autotask, so we can access your Autotask environment. Important: Make sure the right integration vendor...

7/1/2025 4:25:06 PM

Autotask Integration - Generate username and secret

Two security options:Recommended - Generate username/secret on a new API User who has been assigned a dedicated Security Level (restricted permissions) – Start at step 1Generate API username/secret on a new API User which has been assigned a system Security Level (all permissions except costs) – ...

7/1/2025 4:25:45 PM