How to import a contacts list

Synopsis

This guide will show you how to import a contacts list into your organization through the Control Panel

Prerequisite

A Sherweb Hosted Exchange account

 

Note: This procedure is a step in the process of manually migrating messaging accounts from another hosting provider to Sherweb.

How to

Download the template to be filled with the contact details

1. Open the Control Panel.

 

2. In the Tasks list, under the Exchange section, click on Manage contacts.


 

3. Click on Import contacts.


 

4. In the Import page, click on Download contact import spreadsheet to download the template.


 

5. Fill out the template with all related information and save it to your local drive. Below is a view of said file:



Note: All fields should be correctly filled out for the import to be successful.


Import the file


6. Follow steps 1 to 4 above.


7. Click on Browse and, in the explorer, find the filled-out file. Double-click on it. Back to the Import page, click on Import.


 

8. The Import table loads the result of the import. Check to see if the import process was successful.

 

If you need further assistance, please do not hesitate to contact us.

 

Applicable to

All Sherweb Hosted Exchange accounts