Multi-Factor authentication in Microsoft 365


This guide explains how to enable or disable Multi-Factor Authentication in Microsoft 365


You must have a Microsoft 365 account

How to

Multi-Factor Authentication, or 2-step verification, adds a second layer of protection to your Microsoft 365 account. After you have signed in with your username and password, you will receive a verification code. Only after entering the code will you have access to your account.


This feature greatly reduces the risk of unwanted access to your data.


Multi-Factor Authentication is not enabled by default, but can be turned on or off at any time by an Microsoft 365 Global Administrator.

How to enable Multi-Factor Authentication

1. Log in to the Microsoft 365 Portal as a Global Administrator


2. In the Admin center, go to Users > Active users, select the ‘more’ drop-down menu and choose Setup Azure multi-factor auth.


3. Select the user or users for whom you want to enable MFA


4. On the right side, under quick steps, select Enable


5. Click enable multi-factor auth


Multi-Factor Authentication is now enabled for the user(s).

How to disable Multi-Factor Authentication

1. Repeat steps 1, 2 & 3 above


2. On the right side, under quick steps, select Disable


3. Click yes in the disable multi-factor auth dialog box


Multi-Factor Authentication is now disabled for the user(s).


If you have any question, please browse our other FAQs, or contact us directly.


Applicable to

All Microsoft 365 accounts