What am I billed for? Is it per user or per tenant? 

We bill you for any user in your tenant that has a Microsoft 365 license of any kind assigned to it. If a user does not have a license, we do not bill you for it. If however, in the future, you assign a license to an unlicensed user, Office Protect will start billing you for it. 

What if I did not buy Microsoft 365 from Sherweb? 

Office Protect queries your tenant and tells our billing platform how many Microsoft 365 licenses it found assigned to a user, and then bills you accordingly. 

Is there a limit to how many tenants I can manage with Office Protect? 

No: there is no limit to the number of tenants you can manage with Office Protect.


If you have any question, please browse our other FAQs, or contact us directly.