Explanations on billing and applicable discounts for M365 backup powered by Veeam 

Description

This article will help you to understand how billing works for M365 backup powered by Veeam and how to get the best discounts.

Definitions

Quota: The number of users you have set in the Cumulus account management portal.


Included M365 users : All M365 users that are not set as members of the security group named “ExcludedUsersForM365BackupPoweredByVeeam“. Please review this Microsoft article for guidance on managing group membership in Azure AD.


Overusage : number of Included M365 users over your Quota.

Underusage : number of Included M365 users under your Quota.

Important Notes

Licensed users may take up to sixty (60) days to adjust when users are added to the group named “ExcludedUsersForM365BackupPoweredByVeeam” post backups execution.

Billing

Your price per unit is based on your Quota, you get additional discounts (see below) when reaching certain Quota thresholds.

The amount invoiced will be your price per unit multiplied by the added values of your Quota and Overusage. For example, a Quota of 100, and an actual backed up users count of 110, would result in getting invoiced a total of 110 users at your current unit price.

Included M365 users exceeding your Quota will be reflected as “M365 backups powered by Veeam – Additional Users” on your invoice.

There is no credit granted for Underusage. For example, for a Quota of 100 and actual users backed up count of 90, you would be invoiced 100 users at your current unit price.

Discounts

There are two (2) ways to get discounts for M365 backup powered by Veeam.
 

1 - Commitment through a contract.

2- Leverage tiered volume discounts.

See your account manager for details.

The tiered volume discounts are based on Quota, not on the Overusage. The discounted price applies for both Quota and Overusage.

Tiered volume discounts are not applied automatically by subscribing to the service or by increasing the users Quota. They are applied when billing reconciliation occurs. Reconciliation is usually done twice a month.

Sometimes, it could be beneficial to set a higher Quota than your current number of users backed up.
For example, assuming you would get 5% discount on 250 M365 backups powered by Veeam Quota, and a unit price of $2.00 before discount for figures:

  • A quota of 245 users at $2.00/user/month would result in a monthly invoice of $490
  • A quota of 250 users at $2.00/user/month minus 5%, e.g. $1.90/user/month, would result in a monthly invoice of $475