Getting Started with Keepit
Thank you for choosing Sherweb as your Keepit provider. We're thrilled to have you on board. Keepit provides next-level SaaS data protection, purpose-built for the cloud. Keepit's platform secures data in a vendor-independent cloud, safeguarding essential business applications, boosting cyber resilience, and future-proofing data protection. With Keepit, you can confidently protect your data against human error, cyberattacks, and malicious deletion, ensuring business continuity and IT efficiency. Our comprehensive backup and recovery services cover popular SaaS applications like Microsoft 365, Google Workspace, Salesforce, and more.
Your partner account should have been created during the initial provisioning process. You will receive an email with instructions to go to the Keepit portal, where you can provision companies. You will also be sent an email from Keepit containing the terms and conditions, however there may be a delay of up to 24 hour before you receive it.
To get started with Keepit, you can access their administration guide, which includes sections for each platform integration.
How can I manage tenants?
You can learn about managing tenants here.
How will Keepit be billed?
Read about Keepit billing here.
Are free trials available?
You can give organizations free trials for up to 15 days, with a user limit of 25. Free trials do not auto-convert to paid, and have 10-day deletion retention period.
Note that if you surpass the 25 license limit, you will recieve a notification from Keepit and the connector health in your console will show as unhealthy, but backups during the trial period will not be inpacted.
Are NFR (not-for-resale) accounts available?
How do I contact support?
As with all our products, please visit our support site, or contact us via email, chat or phone. Please do not reach out to Keepit directly.