Getting started with usecure
Thank you for choosing Sherweb as your usecure provider! A top-tier Human Risk Management (HRM) solution, usecure is designed to help businesses effectively measure, mitigate, and monitor human cyber risk without sacrificing productivity. By addressing human error—the primary cause of cyber breaches—usecure enhances security awareness and safeguards sensitive data.
Your partner account should have been created in the usecure admin platform during the initial provisioning process. You will receive an email with instructions to go to the usecure portal, where you can enroll customers, configure white-label settings, enable free trials, and deploy the solution in minutes.
To get started with usecure, you can access the Getting Started with usecure guide.
You can also visit the usecure knowledge base for tutorials, resources and FAQs. Some of the articles can only be viewed when logged in.
How can I manage customers?
You can learn how to access and manage customer accounts here. You must be logging in to your usecure account to view this.
How will usecure be billed?
Read about usecure billing here.
Are free trials available?
You can enable a two-week free trials for organizations, which will auto-convert to paid when the trial period is over.
Are NFR (not-for-resale) accounts available?
Any MSP with a billable account is automatically given a free uService NFR account for up to 50 users. The uBreach Pro solution can be added for a cost. There are no NFR accounts available for an MSP's customers.
How do I contact support?
As Sherweb is your first line of support, please first visit our support site, or contact us via email, chat or phone.