Microsoft 365 | Dynamics 365

How billing works for Sherweb Microsoft 365

How billing works for Sherweb Microsoft 365Note: This article applies to legacy Microsoft 365 licenses only and NOT NCE licenses.SynopsisThis guide will explain how billing works for Microsoft 365 as offered by Sherweb.PrerequisiteYou must have a Sherweb Microsoft 365 account.How to1. All Sherweb...

7/1/2025 5:48:04 PM

How to download perpetual licenses software and license keys

    1. In the Microsoft 365 admin center, go to "Billing" and then "Your products" page:           Microsoft 365 admin center / Your Products     2. Locate and select the product for which you want to either get the license key or download li...

7/17/2025 2:02:57 AM

How to manage your OneDrive for Business storage

How to manage your OneDrive for Business storageSynopsisThis article shows you how to manage your OneDrive for Business storage.PrerequisiteA Microsoft 365 account The OneDrive for Business Windows client should be installed and running on your PC.How to1. Click on the OneDrive for Business ...

7/1/2025 5:49:54 PM

How to synchronize email with Dynamics 365

How to synchronize email with Dynamics 365SynopsisThis guide will explain how to synchronize Dynamics 365 with your mailbox.PrerequisiteYou must have a Dynamics 365 account and a mailbox.How toThere are two ways to synchronize email with Microsoft Dynamics 365: 1. Microsoft Dynamics 365...

7/17/2025 2:03:34 AM

M365 - Add conditional access policy exception to support partners

SynopsisM365 partners request limited delegated access permissions to clients' tenants to properly support them. For example, to help clients with users' management, mail flow configuration, etc.Security being always a priority, many tenants are using conditional access policies to restrict sign-...

7/17/2025 2:04:05 AM

M365 - Enabling DKIM

SituationEmails sent from your M365 mailbox to Yahoo, AOL, or Gmail recipients are not getting delivered and you receive a bounce back message with the following information:With new requirements coming from Yahoo, AOL, and Gmail. Custom domains using Microsoft 365 mail need added authentication ...

7/17/2025 2:05:02 AM

M365 - End-Users PowerShell guide

This article covers how to connect to powershell using a regular M365 global admin user and computer. Another “internal only” article is available regarding the usage of powershell using a M365 partner delegated access. LinkTABLE OF CONTENTSRequirements: Install the powershell modules:M...

7/17/2025 2:06:05 AM

M365 - GDAP "granular delegated admin privileges" transition guide

GDAP Guide - EnglishGDAP Guide - Français

7/1/2025 5:53:09 PM

M365 - Teams Calling Pay-As-You-Go and Toll-free Requirements

TABLE OF CONTENTSSynopsisTransitioning from “communication credits” to Telco pay-as-you-goCountry zones available for the Teams voice subscriptionsPay-per-minute ratesRequirements to use a toll-free numberMonitoring usageSynopsisOriginally, Teams voice clients had to purchase "Communication Credi...

7/17/2025 2:06:42 AM

M365 - Update tenant information

SynopsisCertain actions regarding Microsoft 365 subscriptions in the Cumulus billing portal requires a valid billing address to be configured in the Microsoft tenant. The updated version of the 'Microsoft Customer Agreement' may also need to be accepted.An example of this requirement may be if yo...

7/17/2025 2:07:48 AM

Multi-Factor authentication in Microsoft 365

Multi-Factor authentication in Microsoft 365SynopsisThis guide explains how to enable or disable Multi-Factor Authentication in Microsoft 365PrerequisiteYou must have a Microsoft 365 accountHow toMulti-Factor Authentication, or 2-step verification, adds a second layer of protection to your Micros...

7/17/2025 2:09:11 AM

Perpetual licensing guide and FAQ

General information about perpetual licensingTABLE OF CONTENTSPurpose of guideGeneral informationTerminologyMost common licensing scenariosCHEAT SHEET FOR THE MOST COMMON PERPETUAL (OPEN, OPEN BUSINESS) LICENSING SCENARIOSSERVER STANDARD CORED LICENSING REQUIREMENTSSERVER DC CORE LICENSING REQUIR...

7/2/2025 7:45:27 PM

Remote Desktop Services (RDS) perpetual licenses activation guide

• Remote Desktop Service (RDS) CALs require Windows Server 2016 or above. Server 2016 CALs will work on both a Windows Server 2016 and 2019 install but Server 2019 CALs will only work on a Windows Server 2019 install. Once installed the RDS license server must be activated against *Clearing House...

7/17/2025 2:10:35 AM