Technical Onboarding

Configuring Outlook How To:

Configuring Outlook How To Once you have an Autodiscover record set and propagated you are ready to create a new Outlook Profile.  Go to the Windows Control Panel and click Mail, then Show Profiles:  Click add and give the new profile a name and click Ok:  Put i...

7/17/2025 3:11:58 PM

Find your Godaddy O365 admin users

Find your Godaddy O365 admin usersOpen a Web browser and go to your GoDaddy account under My ProductsScroll down to the section called Email & Office and select Manage all Under Users look for the ones with the tag ADMIN these are your current Global admins.  You can also ...

7/17/2025 3:12:50 PM

How to back up and move your mailbox manually

TABLE OF CONTENTSPre-MigrationPerform MigrationStep 1 - Connect account to OutlookStep 2 - Update DNS RecordsStep 3 - Use Outlook Web AppStep 4 - Export a PSTStep 5 - Sync Outlook profile to Sherweb and mobile devicesStep 6 - Import PSTPre-MigrationNote: The following Pre-Migration steps are...

7/2/2025 7:54:49 PM

Important Information Links - O365

Important Information Links - O365Outlook Web App:https://outlook.office365.com Office Admin Center:https://portal.office.com/adminportal/homeOffice Training resources (for end users and administrators):Get started with Office 365 for businessDNS records:365 DNS Record CreationOutlook C...

7/2/2025 8:13:10 AM

Important Information Links for Exchange 2013

Important Information Links for Exchange 2013Cumulus & Exchange Control Panelhttps://cumulus.sherweb.com/ Cumulus is the billing and service adding/removing portal. When logged into Cumulus you will have an option Manage 2013 Platform, clicking this will bring you directly to the Exchang...

7/2/2025 7:54:50 PM

Important Information Links for Exchange 2016

Important Information Links for Exchange 2016 Cumulus & Exchange Control Panelhttps://cumulus.sherweb.com/ Cumulus is the billing and service adding/removing portal. When logged into Cumulus you will have an option Manage 2016 Platform, clicking this will bring you directly to the E...

7/2/2025 7:54:51 PM

Important Information Links For Exchange 2019

Important Information Links For Exchange 2019 Cumulus & Exchange Control Panelhttps://cumulus.sherweb.com/ Cumulus is the billing and service adding/removing portal. When logged into Cumulus you will have an option Manage 2019 Platform, clicking this will bring you directly to the E...

7/2/2025 7:54:51 PM

Migration Guidelines

Migration GuidelinesThe following document provides information on the migration process of your services with our dedicated Migration Specialists. Our goal is to make the transition as seamless as possible for your users. If at any time you need assistance or have questions, comments or concerns...

7/2/2025 8:15:39 AM

Migration tool limitation Gsuite

MailMail dataMigrated to G SuiteNotesEmail messages✅All email in top-IeveI folders is migrated. A top-level folder is any folder that resides at the same level as your Inbox folder. You have the option to exclude specific top-level folders from migration. For more information, see Step 3: Se...

7/2/2025 8:16:17 AM

Migration tool limitations

Migration Tool LimitationsThe following table describes the items that we migrate for various systems.Messaging SystemFoldersEmailsCalendarsContactsTasksJournalsNotesOtherAmazon S3xxxxxxxServer-side rulesMicrosoft Office 365xxxxxxxServer-side rulesFolder permissions  BCC RecipientsExchange 2...

7/2/2025 8:16:55 AM

Reset your default Global admin user password on GoDaddy's O365

Reset your Global admin user password on GoDaddy's O365Note: You already have an O365 admin user and want access to the default Global Admin user. Note: If you do not have an O365  admin user start with this guide firstLog into Azure Active Directory with your current Global admin ...

7/2/2025 7:54:52 PM

Sherweb - Manual migration to Office 365

Manual migration to Office 365 Of the several ways to migrate a mailbox to Office 365, the more hands on approach is to do it yourself. Below are the steps, separated into 2 parts, showing you how to complete a manual migration to Office 365. Part 1 - Pre-migration preparationStep 1 - A...

7/2/2025 8:18:09 AM