Bitdefender – How to activate your Bitdefender admin account


This guide explains how to activate your Bitdefender admin account.

Applicable to

All Sherweb Bitdefender Antivirus administrators

How to 

After Provisioning the service in the Partner Portal, you will receive an email containing your Bitdefender Antivirus admin account credentials.


You will need to recover the login information:

  1. Username: By default the username will be the Partner Portal Primary contact email address.
  2. Password: This randomly generated password can be changed in the platform after your first login.




In order to connect into the portal, simply click on the GravityZone Portal URL to access the login page and then enter the credentials as seen below:




If you need further assistance, please do not hesitate to contact us.