Directed call pickup


This guide explains how to answer a call on a specific VoIP phone


You must be a Sherweb VoIP Cloud Services user

How to

You can answer someone else’s phone call by dialing ** followed by their extension number.

 If you have a speeddial / blf button for that user the key should be blinking red when they have a ringing call on their phone and you can pick it up by simply pressing that button.*


*Does not apply for the Grandstream GXP1630.


If you have any question, please browse our other FAQs, or contact us directly.


Applicable to

All Sherweb VoIP Cloud Services users