Phase2 - Required migration for Veeam Cloud Connect Backup (VCC-B) - Thirty (30) days or less retention scenario

TABLE OF CONTENTS

Description

Here are steps to be completed to delete the original backup jobs and remove the old cloud repository for Veeam Cloud Connect.

This procedure only applies for the thirty (30) days or less retention scenario
Only complete the following steps once you have received the second email from Sherweb to remove your old cloud repository.

For customers with multiple affected VCC-B tenants for this migration, this procedure must be completed for each tenant.

In your Veeam Backup & Replication (VBR) server, navigate to the Jobs section, locate the original jobs with “_old” suffix you previously identified in the previous phase and delete it.

In your Veeam Backup & Replication (VBR) server, navigate to the Backup Infrastructure section and click on Service Providers.
Locate your Veeam Service Provider (VSP) pointing to our Cloud infrastructure.
If you have multiple VSP, ours can easily be identified by its Name. It will either be:
- vccan01.yourcloudservers.com
- gw.ca.vspc-cloud.com
Right-click on the VSP and select Rescan.
This process will fail with an error message saying it cannot sync a Cloud repository. This is normal since we removed your old Cloud repository from you tenant’s config in the backend.

In your Veeam Backup & Replication (VBR) server, navigate to the Backup Infrastructure.
In the Backup Repositories section, there will be a sub item called “Unavailable”, click on it.
Locate your old Cloud repository showing unavailable, right-click on it and select Remove.