How to explore Microsoft OneDrive for Business backups and restore items using the Self-Service Restore Portal on M365 backup powered by Veeam

TABLE OF CONTENTS

Description

Here is the procedure on how to explore Microsoft OneDrive for Business backups and restore items using the self-service restore portal on M365 backup powered by Veeam.


Any “standard” user can connect using their credentials to restore data from the latest backup session. No additional permission is required.


The Delegated Restore Operator role allows the possibility to enlarge the explore and restore scope to granted users and to proceed with restores on behalf all users in the organization. Users with the “Global Administrator” role can also be granted with the Delegated Restore Operator role.

Limitations

Restore limitations apply using the Self-Service Restore Portal:
 

  • The Self-Service Restore Portal only allows you to explore and restore data from the latest restore point that is available.

  • Items of distinct types that you added to the restore list (for example, mailbox items, OneDrive and SharePoint files) will not be restored simultaneously. You must configure and run different restore operations for Exchange, SharePoint and OneDrive items.


For additional restore possibilities (including the possibility to choose an earlier restore point), you may want to use Veeam Backup & Replication + Veeam Explorers. See this online article on how to setup Veeam Backup & Replication to allow additional restore options on M365 backup powered by Veeam.

Notes

If you were already logged in on the Self-Service Restore Portal when a new backup session occurred, the latest restore point is not displayed automatically. To display the latest restore point, log out and log in again.

Requirements

  • Know the Self-Service Restore Portal URL for your tenant
     
  • To explore backups and restore items on behalf any user in the organization, user accounts must be set as members of the security group named “DelegatedRestoreOperatorsForM365BackupPoweredByVeeam” that was previously created at the setup of the backup service.

Procedures 


Explore the last backup as a standard user

 

  1. Navigate to the provided Self-Service Restore Portal URL and log in using your credentials. (The URL may be different than the screenshot below.)

    Example below with user1.

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  2. You can now browse your OneDrive for Business files.

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Explore the last backup as a Delegated Restore Operator

 

  1. Navigate to the provided Self-Service Restore Portal URL and log in using your credentials. (The URL may be different than the screenshot below.)

    Example below with user2.

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  2. Like a standard user, you can now browse your files but can also have the possibility to change the restore scope. To browse the backup for a different user or site, click on your user account, then click on Change Scope…
     

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  3. Select the desired user or site from the list and click on Change scope.

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    In the example below, user2 can now browse the last backup for user1

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OneDrive Restore for a single item or items in the same folder
 

  1. Browse to items to restore or use the search field if needed.

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  2. Select the desired item(s) to restore and click on Restore.
     

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  3. Confirm the selection and click on Next.

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  4. Select the restore mode (Overwrite original files or keep both versions. This applies if the original document is still present) and click on Next.

     
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  5. Specify the restore reason and click on Next. This is optional but recommended to track restore sessions history.

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  6. Review and click on Finish.

     
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  7. The Restore Sessions tab will open and the restore session is launched.

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  8. Selected items are now restored per chosen options.

    In this example, as we chose to keep both versions of documents, restored files will have the “RESTORED-“ prefix in the file name. If there are already a restored version of files, the date will also be appended to the file name.

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OneDrive Restore for multiple items in different locations
 

  1. Browse to items to restore or use the search field if needed.

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  2. For multiple items to restore in different locations, select the desired item(s) to restore and click on Add to Restore List. Then, repeat browse steps and/or search steps and add items to the restore list again until everything you want to restore is added to the list.

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  3. Once everything you want to restore is added to the list, click on the Restore List tab.

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  4. Optional – If items were added to the Restore List by mistake, select those items and click on Remove from Restore List.

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  5. Select all OneDrive items and click on Restore.

    Note: You can also proceed with a selection of few items in the restore session and proceed with multiple restore sessions if needed.

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  6. Confirm the selection and click on Next.

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  7. Select the restore mode (Overwrite original files or keep both versions. This applies if the original document is still present) and click on Next.

     
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  8. Specify the restore reason and click on Next. This is optional but recommended to track restore sessions history.

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  9. Review and click on Finish.

     
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  10. The Restore Sessions tab will open and the restore session is launched.

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  11. Selected items are now restored per chosen options.

    In this example, as we chose to keep both versions of documents, files are restored in respective folders and will have the “RESTORED-“ prefix in the file name. If there are already a restored version of files, the date will also be appended to the file name.

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  12. Once restore sessions are completed, click on the Restore List tab and remove all items for the Restore List.

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Reference

https://helpcenter.veeam.com/docs/vbo365/guide/ssp_restore.html?ver=60