Helpdesk

Situation You are needing to download content that is backed up for a group or team. Prerequisites These are the requirements to be able to download g...

Situation You are needing to decrease the amount of archived mailboxes in the Dropsuite platform. Prerequisites To be able to deactivate the archived ...

Situation You are needing to delete a mailbox for users who are using backup only subscriptions. Prerequisites These are the requirements to be able t...

Situation You are needing to migrate backed up or archived emails to a different mailbox destination other than the original mailbox. Prerequisites To...

Situation You are needing to restore specific files for a user's OneDrive. Prerequisites These are the requirements to be able to restore a users ...

Situation You are needing to find attachments in emails which are backed up to Dropsuite or wanting to know how to download these attachments. Prerequi...

Situation You or a user is trying to download backed up OneDrive content from Dropsuite. Prerequisites These are the requirements to be able to downlo...

Situation You are needing to restore email from a specific date range. Prerequisites These are the requirements to be able to restore email. One of ...

Situation You need to have emails from a saved eDiscovery search that have been marked for deletion removed by a Data Protection Officer. Prerequisites...