Helpdesk

Account Manager - Billing 15

• Explanation for the Account Manager sections
• How billing works for a Resellers account (Resellers 2013)
• How billing works with Sherweb’s Archiving solution
• How to add a credit card
• How to cancel an account

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Account Manager - DNS configuration 8

• How to add a DNS zone
• How to add a service
• How to delete a DNS zone
• How to delete a record from a DNS zone
• How to Edit the Hosts File (Mac)

View all 8

Legal 3

• Privacy Notice
• The Microsoft Customer Agreement (MCA)
• The Microsoft Partner Agreement (MPA)

Technical Onboarding 12

• Configuring Outlook How To:
• Find your Godaddy O365 admin users
• How to back up and move your mailbox manually
• Important Information Links - O365
• Important Information Links for Exchange 2013

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Partner Portal 7

• Multi-Factor Authentication
• Enable Multi-Factor Authentication (MFA)
• FIM (Federated Identity Management)
• How to create your vendor account with Sherweb’s new vendor management feature
• How to purchase a Perpetual License with Sherweb

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Remote Desktop support 1

• Sherweb desktop support

UserVoice 1

• UserVoice – How to leave feedback